La Petite Ferme COVID-19 Protocols

Terms and Conditions

WHAT IS A HOTEL BOND OR TRAVEL CREDIT?
You buy travel Credits also referred to as “hotel bonds” directly from the hotel. After 90 days it matures to double the value.
You basically buy a bond linked to a specific room and receive travel credits worth double the amount which can be used for 24 months from purchase date.
Once you ready to make your trip, contact our reservations team, book and enjoy a 2 or 4 night stay at our beautiful hotel overlooking the vineyards and valley of Franschhoek.
START DREAMING ABOUT YOUR NEXT VACATION IN THE CAPE WINELANDS.

HOW IT WORKS:

Hotel bonds are priced and sold per room in South African Rand (ZAR). Prices are valid at the time of purchasing.
There are 20 travel bonds in the form of travel credits available per room type to purchase.
Maximum of 2 travel credits are available per room to purchase. For every travel bond you purchase we extend the same value, which means you receive double the amount in travel credits. You purchase it and use it when you want.

WHEN IS IT REDEEMABLE AND FOR HOW LONG:
The Hotel Bond in form of travel credit will be redeemable 24 months from the date what international travel will be allowed to South Africa. Anticipation date is December 2020 to December 2022.
The Hotel Bond is not redeemable for cash.
The Hotel Bond CAN BE PURCHASED AS A GIFT AND BE TRANSFERRED TO A FRIEND OR FAMILY MEMBER. THE DETAILS OF THE PERSON WHO WILL REDEEM THE HOTEL BOND MUST BE DISPLAYED ON THE HOTEL BOND. Bonds will be redeemable year round excluding 23 Dec 2021 - 2 January 2022

PURCHASE PROCEDURE: A written request is required to proceed with the purchase to accommodation@lapetiteferme.co.za

WHAT DO YOU GET WITH EACH TRAVEL BOND:
Accommodation for 2 persons in the suite you bought the travel Bond for. 1 Travel Bond secure 2 nights accommodation and 2 hotel bonds secure 4 nights accommodation including breakfast and 15% VAT. TRAVEL CREDITS exclude Transfers, Lunch, Dinner, Bar, Private telephone calls and Laundry.
Lunch/Dinner can be booked in advance.

PRICE and PAYMENT:
Every hotel bond/ travel Credit is linked to a room type. There are 20 travel credits available per Vineyard Suite room type and 20 Travel credits per Manor House room type. You must pay the full value for every travel credit at the time of purchase. All confirmed purchases in writing are subject to full payment for each Hotel Bond. Our reservations team will raise an invoice which can be paid with secure online credit card payment or EFT.
Extras may be settled on departure. Should payment not be received as stipulated, we reserve the right to NOT issue the hotel Bond.

CANCELLATION:
Cancellations are only effective on receipt of written notification. No refund can be done in the event of a no-show. Pending Government decisions on border closures and the status of COVID-19 the following will be applicable.
If a booking is cancelled due to Covid 19 and borders are open for travel to South Africa, your travel credit will be extended towards any future bookings for 12 months should it be in the last 12 month when the travel credits can be redeemed. Proof for cancellation will be requested in order to validate the reason.
In the event of premature departure for the full extent of the stay, as originally booked and confirmed, the travel credit cannot be redeemed for cash. La Petite Ferme reserves its rights to cancel any booking done in case of no payment of the total amount due on time

GENERAL

TRANSFERS TO/FROM La Petite Ferme
Please refer to our reservations office for road transfer requests. Road transfers can be arranged on request at an additional charge.

CHILDREN
Children can be accommodated in selected suites, upon prior arrangement.
All children under the age of two stay free of charge. A baby bed can be supplied.
All children from 2 - 12 years old are invoiced 20% of the room rate per night per child for an extra bed, including breakfast. Kindly note that we can accommodate for only one bed per selected room.

CHECK IN/OUT
Check in time is at 14h30; guests arriving early are welcome to use hotel facilities. Check out time is 11h00; late departures are subject to occupancy /availability.

ADDED VALUES
24 Hour internet access in the hotel lounge & Wireless internet access throughout the hotel. Secure off street parking.
Complimentary Vine Orientation and wine tasting.
Reservations e-mail address: accommodation@lapetiteferme.co.za